
SMB Account Growth Specialist
3 days ago
About the Role
We are seeking a seasoned Account Manager to join our team. As a Client Partner, you will lead a portfolio of high-value SMB accounts, serving as the primary point of contact and trusted advisor.
Responsibilities include owning and driving growth, retention, and success strategies for your assigned accounts. You will develop and execute comprehensive account plans that align client objectives with our capabilities, positioning our offerings as critical to their success.
- Account Growth: Develop and execute quarterly account plans that drive revenue expansion and strengthen client relationships.
- Cross-Functional Collaboration: Partner with Sales, Delivery, Product, and Marketing teams to deliver cohesive client experiences and solutions.
- Client Advocacy: Serve as a trusted escalation point, managing complex issues and resolving disputes with empathy and urgency.
- Talent Management: Mentor and support junior team members, contributing to the ongoing evolution of our SMB strategy.
Qualifications and Requirements:
- Bachelor's Degree: Required.
- Commercial Acumen: Demonstrated ability to think strategically and solve complex problems.
- Client-Facing Experience: 5-7+ years of experience in account management, client success, or strategic consulting.
- Results-Driven: Proven track record of delivering meaningful business outcomes and driving growth.
What We Offer:
- Competitive Salary: $100,000 - $150,000 per year.
- Benefits Package: Medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.
How to Apply: If you are a motivated and results-driven professional looking for a new challenge, please submit your application.
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