Operations Manager

2 days ago


Brisbane, Queensland, Australia Woolworths Group Full time

Unlock Your Potential as an Operations Manager

About the Role

We are seeking a motivated and experienced Operations Manager to join our team at Chatswood Hills Tavern in Springwood. As an Operations Manager, you will be responsible for leading our day-to-day operations, developing and training a high-performing team, and ensuring exceptional guest experiences.

Salary

The successful candidate will receive a competitive salary of $71,300 + Super + Half Yearly Bonus.

Job Description

  • Lead and motivate a large, multi-skilled team to deliver exceptional results
  • Develop and implement strategies to improve operational efficiency and customer satisfaction
  • Manage the venue's day-to-day operations, including opening and closing procedures, back-of-house administration, and rostering
  • Be creative and develop new initiatives to drive business growth and revenue

Required Skills and Qualifications

  • Hospitality or retail leadership experience, with a focus on food, bars, and gaming
  • Ability to lead, develop, and coach a diverse team
  • Operational experience to achieve financial and business targets
  • Highly developed customer service skills
  • RSA, RSG, RMLV, and Approved Manager qualifications (or willingness to obtain)

Benefits

  • An exclusive discount card for ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands
  • Endeavour Wellbeing Support Program
  • Paid parental leave for permanent team members
  • Annual Share Purchase Plan for eligible team members
  • Awards Nights
  • Service Recognition Program
  • Grow your career within ALH and the wider Endeavour Group network

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