Lead Exceptional Customer Experiences

1 week ago


Sydney, New South Wales, Australia beBeeCustomer Full time $98,000 - $110,000
Customer Experience Lead

Coles Local is a new retail concept that brings something fresh to shopping, with beautiful produce and a sense of community at its heart.

We're looking for a leader who loves good food and thrives on creativity and innovation. As a Customer Experience Lead, you will inspire your team to deliver great service by engaging, educating and motivating customers.

The role involves leading a diverse team across all areas of the store, from replenishment to fresh produce and service checkouts.

You will be responsible for driving sales growth, improving customer satisfaction and enhancing the overall shopping experience.

About You and Your Skills:

  • Experience leading a team to deliver exceptional customer experiences.
  • Absolute commitment to lead your team to provide great customer experiences by working with enthusiasm, energy and pace.

We value passion and pace, customer obsession and wellbeing, offering flexible work, additional leave and parental leave entitlements. Our team members are passionate about quality, presentation and exceptional customer service, making each store an amazing destination for Aussie grown fresh produce and local favourites.

This is an excellent opportunity to join a dynamic team and make a real difference in the lives of our customers and colleagues every day.



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