Concierge and Guest Services Representative

1 week ago

Perth, Western Australia Glad Group Full time
{"About the Role": "

We are seeking a highly skilled Concierge to join our team at Perth's leading premium retail centre in the heart of Karrinyup.

The Concierge will be responsible for providing exceptional customer service, managing service requests, and ensuring the centre's facilities are presented to a high standard.

", "Key Responsibilities": "
  • Identify opportunities to improve service delivery and implement changes.
  • Manage service requests, including logging, actioning, and monitoring.
  • Coordinate centre services, including display case maintenance and gift card sales.
  • Assist with marketing events and deliver statements, newspapers, and mail-outs.
  • Manage incoming calls and direct them appropriately.
  • Support security awareness initiatives.
", "Requirements": "
  • Previous experience in concierge and customer service.
  • Intermediate computer skills.
  • Excellent attention to detail and customer service skills.
  • An open mind and enthusiastic approach to achieve exceptional service standards.
", "About Us": "

Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation.

We strive to create a diverse and inclusive workplace, and we encourage applications from Indigenous Australians.

", "Why Work with Us": "

We offer a dynamic and supportive work environment, with opportunities for growth and development.

Join our team and be part of a company that values diversity, inclusion, and reconciliation.

", "Contact Information": "

Please submit your application through our website.

", "Note": "

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

", "Disclaimer": "

Glad Group is an equal opportunity employer and welcomes applications from diverse candidates.

", "Language": "en-US"}

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