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Concierge

2 months ago

Perth, Western Australia JLL Full time
About the Role

We are seeking a highly skilled and customer-focused Concierge to join our team at JLL. As a Concierge, you will play a pivotal role in providing exceptional service to our clients and visitors, ensuring a seamless and memorable experience.

Key Responsibilities
  • Provide a unique and personalized welcome experience for all guests, customers, and visitors
  • Handle internal and external calls and correspondence with professionalism and courtesy
  • Be the go-to specialist for all customer and guest inquiries, providing accurate and timely information
  • Set up and break down meeting rooms and events with attention to detail and precision
  • Assist in organizing and coordinating events and orientations, ensuring seamless execution
  • Coordinate food and beverage services, ensuring high-quality and timely delivery
  • Configure conference center IT systems, ensuring smooth and efficient operations
Requirements

To be successful in this role, you will need to have:

  • Previous experience in a hospitality or customer service delivery role
  • Strong communication and interpersonal skills, with the ability to build rapport with stakeholders at all levels
  • A 'can-do' attitude, with a willingness to learn and take on new responsibilities
  • Excellent problem-solving skills, with the ability to think critically and creatively
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
About JLL

JLL is a leading global provider of real estate and investment management services. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of our employees' growth and development. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' well-being.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.