Retail Operations Director

8 hours ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Job Description

We are seeking a highly motivated and experienced Retail Operations Director to lead the overall performance of our store.

You will be responsible for delivering an exceptional customer experience, building a high-performing team, and driving sales and profitability.

  • Leading a passionate and professional team to deliver outstanding customer service
  • Driving sales results and exceeding store KPIs
  • Coaching, developing and mentoring team members to grow their retail careers
  • Ensuring excellence in visual merchandising and stock management
  • Creating a store culture that reflects the company values
Requirements

To be successful in this role, you will have:

  • Proven experience managing a fashion/lifestyle retail store (1–3 years minimum)
  • A strong understanding of sales targets, KPIs and retail operations
  • A natural leadership style with a focus on collaboration, coaching and accountability
  • Passion for styling, tailoring, and premium customer service
  • Strong problem-solving skills and attention to detail

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