Front Office Guest Service Associate

3 days ago

Perth, Western Australia beBeeCustomer Full time $31,658 - $49,876
Front Office Guest Service Associate

At a prominent resort, we are seeking dedicated Front Office Guest Service Associates to join our team for a minimum of 2-3 days per week.

Job Summary

We welcome applications from individuals who possess excellent communication skills and attention to detail. The ideal candidate will have the ability to work flexible shift hours and be available to work a minimum of 2-3 days per week.

Key Responsibilities
  • Welcome guests and provide exceptional customer service
  • Process guest check-in and check-out efficiently
  • Manage front office duties, including switchboard operation and reservation management
  • Confirm reservations for individuals and groups, and handle related queries
  • Handle cash transactions and process payments for weddings and groups
  • Assist guests with luggage and provide overall support
Requirements

Applicants must possess:

  • Excellent communication skills
  • Ability to work flexible shift hours
  • Availability to work a minimum of 2-3 days per week
Preferred Qualifications

The following qualifications are preferred but not essential:

  • Knowledge of Front Office operations (training will be provided)
What We Offer

Our resort offers a range of benefits, including:

  • Employee discount
  • Employee mentoring program
  • Professional development assistance

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