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Retail Performance Lead
2 weeks ago
Drive Performance as a Concession Manager
Key Responsibilities:- Establish a customer-centric culture, creating a meaningful in-store experience
- Deliver key performance indicators for concession stores
- Lead teams through collaborative leadership, training, and development
- Work collaboratively with other concession managers, floor staff, and cluster leaders
- Embody cultural values of customer obsession, collaboration, inspiration, responsibility, and dedication to quality
Attributes required:
- Passion for the retail industry and exceptional service skills
- Proven experience in managing fast-paced retail or hospitality businesses
- Ability to manage budgets, interpret financial reports, and generate efficient rosters
- Experience in managing large teams' performance, productivity, training, and development
- Operational excellence in stock control and visual merchandising
- Ability to build strong relationships with stakeholders across the business
About Our Business:
We offer high-quality garments that pair skilful design with time-honoured craftsmanship.