Leading Retail Experience

2 weeks ago

Melbourne, Victoria, Australia beBeeRetailCentreManager Full time $100,000 - $140,000
Job Title:

Retail Centre Manager

", "About the Role:

We are seeking a highly experienced and motivated Retail Centre Manager to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the entire customer journey, from initial contact to delivery of the vehicle.

", "Main Responsibilities:
  • Drive P&L performance and meet KPIs.
  • Oversee the customer journey, ensuring flexible and seamless vehicle delivery.
  • Work with Stock Control to meet inventory and customer demands.
  • Lead F&I performance, compliance, and finance support.
  • Ensure site operations are smooth, safe, and compliant with HSE and OEM standards.
  • Recruit, onboard, and develop your team for high engagement and performance.
  • Maintain legally compliant practices and retail processes.
", "About You:

To succeed in this role, you will need:

  • Proven management experience in a sales environment, with a track record in P&L.
  • Success in leading and developing teams to achieve customer satisfaction and performance goals.
  • Strong communication and multitasking skills.
  • A focus on delivering excellent customer service and attention to detail.
  • Leadership skills with a passion for team development and upholding company values.
  • Automotive industry experience and F&I knowledge (desirable).
  • Familiarity with Salesforce or similar CRM (desirable).
  • Valid driver's license and availability to work Saturdays.
", "Why Choose Us?

We offer a supportive, positive team environment, ongoing professional development and career growth opportunities, additional leave days, including Wellbeing and Volunteering Leave, and access to our employee benefits program.

", "

We are committed to providing a great place to work, where employees can grow and develop their careers. If you are passionate about delivering exceptional customer experiences and leading a high-performing team, we would love to hear from you.

"],

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