
Customer Experience Designer
1 week ago
About this Role
We are seeking an experienced professional to develop customer-centric digital experiences that drive business growth, engagement and retention. The successful candidate will collaborate effectively with a cross-functional team to provide coaching on user experience (UX) and promote usability and design innovation.
Main Responsibilities:
- Design innovative solutions that meet strategic objectives and align with customer needs.
- Work closely with Product Owners to ensure the value of each milestone is clear and that the Product and Design teams are aligned.
- Facilitate discovery of solutions through design sprints and other exercises focused on customer needs.
About Us
We have been providing financial services for over 75 years. We are committed to delivering exceptional customer experiences and investing in our people to ensure we remain positioned to support our customers for generations to come.
What We Offer
- Award-winning Financial Services Organisation.
- Opportunities for career development with access to internal and external training.
- Health and wellbeing program centred around work-life balance and flexibility.
- Chance to make a difference in our community.
- A workplace where people are at the heart of everything we do.
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