Hearing Health Assistant
2 days ago
We are seeking a dedicated and hands-on professional to provide exceptional service to our clients.
This role will involve managing client experiences for optimal outcomes, scheduling appointments, and providing administrative support to clinicians.
- Manage day-to-day operations of clinics, including opening and closing procedures.
- Manage clinic phone line and shared email inbox.
- Billing clients correctly and taking payments.
- Learn and use a range of software and applications.
To be successful in this role you will need:
- Prior experience in face to face customer service and/or administration.
- A passion for delivering an amazing client experience.
- Great communication and active listening skills.
- Resilience, self-motivation and lots of energy.
- Excellent organisational and time management skills.
- Ability to work autonomously and effectively within a team.
- Focus on results and best possible outcomes for both our clinic and our clients.
At Sonova, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing.
We develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.
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