IKEA Food Team Leader

1 month ago


Slacks Creek, Queensland, Australia Ikea Full time
Job Summary

As an IKEA Food Team Leader, you will be responsible for leading and developing a team of co-workers to deliver exceptional customer experiences. You will maintain IKEA Quality and Food Safety Standards, ensuring compliance with HACCP standards and providing training to the team. You will also contribute to the IKEA Food business plan, driving sales and promoting our products.

About the Role

This is a permanent full-time position, working 76 hours per fortnight. You will be based in IKEA Logan, Slacks Creek QLD, and will be required to work a rotating roster with a mix of day and evening shifts, as well as alternating weekend shifts. You will be responsible for leading a team of up to 10 direct reports, and will be expected to provide coaching and mentoring to help them develop professionally.

Key Responsibilities

* Lead and develop a team of co-workers to deliver exceptional customer experiences
* Maintain IKEA Quality and Food Safety Standards, ensuring compliance with HACCP standards
* Provide training and coaching to the team to ensure they are equipped to provide an exceptional customer experience
* Contribute to the IKEA Food business plan, driving sales and promoting our products
* Actively sell our IKEA Food products, finding creative ways to merchandise and drive sales

Requirements

* An experienced and inspirational leader who can drive their team to deliver exceptional customer experiences
* Experience working closely with co-workers and championing a customer-centric approach
* Ability to lead by example, support and coach co-workers to develop themselves professionally
* Effective communication skills, able to communicate with stakeholders at all levels
* Proficiency in using computer systems and devices, including Microsoft Office

We Offer

* A competitive salary and benefits package
* Opportunities for career development and growth
* A dynamic and supportive work environment
* The chance to work with a global brand and be part of a team that is passionate about home furnishing and creating a positive impact on people and the planet

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