Food Department Operations Manager

1 month ago


Slacks Creek, Queensland, Australia IKEA Full time

About IKEA

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IKEA is a global home furnishing company with a vision to create a better everyday life for the many people. Our commitment to sustainability, quality and design is evident in our products and stores.

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about creating a positive life at home and sharing responsibly sourced food with the many people across the world.

At IKEA, we stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

About this role

This Permanent, Full-time 76hrs/fortnight position as an IKEA Food Team Leader is based in Australia or New Zealand. You will be responsible for leading a team of co-workers to deliver exceptional customer experiences.

As an inspirational leader, you will drive your team to deliver operational excellence by maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards.

You will also ensure that both the Commercial and Operational areas of the Food department are efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience.

Actively selling our IKEA Food products that customers love and finding creative ways to merchandise and drive sales are key responsibilities of this role.

Your skills and qualifications

To succeed in this role, you should have:

  • An inspirational leadership style who can drive their team to deliver exceptional customer experiences.
  • Experience working closely with co-workers and championing a customer-centric approach.
  • The ability to lead by example, support and coach co-workers to develop themselves professionally.
  • Effective communication skills to consistently deliver operational excellence.

What we offer

We offer a range of benefits, including:

  • Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Estimated salary: $60,000 - $80,000 per annum

We estimate the salary for this role to be around $60,000 - $80,000 per annum, depending on experience and location.



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