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Digital Product Strategist
2 months ago
We are seeking an experienced Digital Product Owner to join our team at MLC Limited. As a key member of our Strategy, Marketing and Value Retention team, you will play a critical role in driving customer-centric digital transformation across our Group and Individual businesses.
Reporting to the Digital Channels Manager, you will be responsible for evolving our digitisation strategy experience by identifying pain points and features that enhance and lift experiences through Customer and Adviser touchpoints. You will lead an agile delivery squad to deliver on a scope of solutions to improve our customer experience and digital offering.
About You
We are looking for an Agile practitioner with a passion for the Customer and a Digital First mindset. You will have an understanding of the fundamentals of Product Ownership and be able to maintain a balance between quality experiences and commercial value. Experience in the life insurance sector is advantageous, but not essential.
What We Offer
- We do work that makes a genuine difference to our customers, partners and community.
- We have a supportive, inclusive and flexible team culture, including hybrid working.
- We support your growth and development, and careers across our business units and teams that are as unique as our people.
- We reward and celebrate our successes, through our incentive and recognition programs.
- We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
- We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
Should an applicant be the preferred candidate, background checks will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.