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Responsible Conduct of Gambling Manager

2 months ago

Mount Pritchard, New South Wales, Australia Mounties Group Full time
{"title": "Responsible Conduct of Gambling Manager", "content": "About the Role

Mounties Group is seeking a highly skilled and dedicated Responsible Conduct of Gambling Manager to join our team. As a key member of our Safer Gambling Strategy, you will play a crucial role in identifying and addressing gambling-related harm, managing guest interactions, and overseeing exclusion processes.

Key Responsibilities
  • Identify signs of gambling-related harm and provide support to guests
  • Manage customer relationships with tact and diplomacy
  • Develop and implement strategies to prevent gambling harm
  • Maintain currency with established procedures and policies
  • Ensure accurate and confidential management of exclusion orders
  • Develop systems and reporting processes to monitor Responsible Gambling risks
  • Lead team development and engagement
About You

We are looking for a candidate with:

  • Previous experience in compliance, regulation, counselling, social work or psychology
  • Tertiary qualifications in a relevant discipline or demonstrated equivalent relevant professional experience
  • Analytical and strategic thinking abilities
  • Excellent communication and interpersonal skills
  • Leadership experience with the ability to inspire and manage a team
What's in it for You
  • Discounted gym membership
  • Uniforms provided
  • Ongoing training and development opportunities
  • Fun and supportive team
", "lang_code": "en-US"}