Rental Service Representative
1 month ago
The Role
We're seeking a highly motivated and customer-focused individual to join our team as a Rental Service Agent at our Cairns - Bungalow depot. As the face of our company, you'll be responsible for delivering exceptional guest service, maintaining our fleet of campervans, and ensuring the smooth operation of the depot.
Key Responsibilities
- Handle incoming reservations, welcome guests, and manage check-ins and check-outs;
- Prepare and clean our campervans to the highest standards;
- Maintain our campervans in top condition, monitor maintenance needs, and perform repairs;
- Register guests, manage stock, and process payments;
- Respond to customer complaints and troubleshoot emergencies.
Requirements
- You're a travel enthusiast with excellent communication skills and experience in Tourism, Hospitality, Retail, or Rent-a-car;
- You're fluent in English and eligible to work in Australia, with a valid driver's licence;
- You're available to work weekends and public holidays;
- You're a responsible and organized individual with problem-solving skills.
The Indie Commitment
- Be part of a young, innovative company where you can make a difference;
- Enjoy career development opportunities in Field Operations or HQ roles in Lisbon or Los Angeles;
- Benefit from continuous training and coaching to develop your skills;
- Receive a competitive compensation package with Performance and Referral Bonuses;
- Enjoy free Road Trips to experience Indie firsthand in North America, Europe, and Oceania.
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