Administrative Support Specialist

6 days ago

Sydney, New South Wales, Australia Remote Staff Full time
About the Company

Remote Staff is a pioneering Australian Aboriginal-owned creative marketing consultancy providing quality communication strategies, social media management, workshops, videography, design, branding, print, marketing, and website development services to its clients.

Job Overview

We are seeking an experienced Administrative Support Specialist to join our team. The ideal candidate will possess strong administrative skills, proficiency in Project Management, and experience with Monday.com.

About the Role

The successful candidate will be responsible for setting up and managing Monday.com platforms, designing and developing dashboards, and delivering comprehensive monthly reports. They will also assist the Marketing team in administration, customer service, project management, and sales support.

Key Responsibilities
  • Implementation and ongoing management of Monday.com for sales and marketing CRM and project workflow purposes.
  • Design and develop Monday.com dashboards and deliver comprehensive monthly reports.
  • Implementation and ongoing management of Monday.com learning management resources.
  • Research tasks when required.
  • Managing leads and sales, which involves keeping track of leads, recording them into Monday.com and following up with emails, meetings or phone calls.
  • Reply to client technical enquiries such as email, web, domain and design questions, queries or concerns.
  • Manage and maintain monthly website hosting clients websites which involves attending to technical request and content management updates.
KPIs
  • Launch Monday.com dashboard by August 30th 2024.
  • Develop 3 Monday.com learning management boards per month.
  • Respond to client technical enquiries within an average time frame of 48 hours.
Requirements
  • At least 3 years of working in an administration role.
  • Proficient and experienced in Project Management.
  • Proficient and experienced in using Monday.com.
  • Experienced in research.
  • Experienced in sales role, prior experience accepted.
  • Experienced in Customer Service, prior experience accepted.
Salary and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on the candidate's level of experience. Additionally, Remote Staff offers competitive compensation, flexible work arrangements, and opportunities for professional growth and development.

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