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Concession Manager

2 months ago

Sydney, New South Wales, Australia Country Road Full time

About the Role:

We are seeking a highly motivated and experienced Concession Manager to join our team at Country Road. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators.

Key Responsibilities:

  • Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators as set by the business.
  • Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Inspire and empower your team through collaborative leadership, training, and development.
  • Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
  • Embody our key cultural values of; Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.

Attributes You Possess:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Proven experience in managing a fast-paced retail, hospitality, or similar business.
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Experience managing the performance, productivity, training, and development of a large team.
  • Operational excellence, experience with stock control and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.

Why Work for Us:

  • A competitive remuneration package, including incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road products.
  • Further offers and discounts available at David Jones.
  • Excellent career progression involving regular training and on-the-job development.
  • A genuine, open, and high-performing culture.
  • Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships.