Concession Manager

3 weeks ago

Sydney, New South Wales, Australia Country Road Group Full time

{"h1": "Concession Manager at Politix", "p": "We are seeking a highly skilled and motivated Concession Manager to join our team at Politix. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer and team experiences across our concession locations in Myer nationally.

Key Responsibilities:

* Use available data and reports to identify key insights and make informed decisions for the business and the customer
* Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience
* Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
* Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group
* Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
* Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
* Understand the brand and business strategy and communicate to the team their part to play in delivering
* Role model CRG values to create and consistently build a team experience that encourages learning, ownership, and shared success.

Attributes You Possess:

* A genuine desire to be part of the Country Road Group and alignment with our CRG Values
* Demonstrates a passion for fashion with a professional personal presentation
* Strong leadership skills in delivering an exceptional customer and team experience
* Ability to manage budgets, interpreting financial reports, and generating efficient rosters
* Experience managing the performance, productivity, training, and development of a team
* Ability to build and maintain customer relationships by delivering exceptional customer service.

Why Work for Us:

* A competitive remuneration package and quarterly incentives available
* Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products. Further offers and discounts available at Myer
* Excellent career progression opportunities across the Country Road Group within all of our iconic brands
* We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy
* We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand, and South Africa
* Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving.

About Politix:

For over 40 years now, POLITIX has helped men make their mark. Getting to know the person behind the suit, the blazer, the shirt – and dressing them in garments that pair skilful design with time-honoured craftsmanship.

The end result? A wardrobe that offers the ultimate fit – and elevates his personal style too.

Today, we continue to set a higher standard for expert tailoring, sustainable garment-making, and customer service. And we see every occasion – no matter the dress code – as another opportunity to explore and express your unique style. So you can leave a lasting impression on everyone you cross paths with.

So how are we helping you make your mark?

Want to join our team? Visit www.politix.com.au/careers to see current career opportunities.

", "lang_code": "en"}

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