Retail Concession Manager

3 weeks ago


Sydney, New South Wales, Australia Country Road Group Full time
Concession Store Financial Leader

As a Concession Manager at Politix, you will drive the financial performance of the concession store. Your key responsibilities include developing a customer-centric culture, driving sales and profit, and ensuring the team understands business objectives. You will also be responsible for inspiring and empowering your team through collaborative leadership, training, and development.

Key Responsibilities:

  • Develop a customer-centric culture to drive sales and profit
  • Ensure the team understands business objectives and key performance indicators
  • Collaborate with other Concession, Floor Managers, and Cluster Managers
  • Embody the key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality

Attributes:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation
  • Proven experience in managing a fast-paced retail, hospitality, or similar business
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Experience managing the performance, productivity, training, and development of a large team
  • Operational excellence, experience with stock control and visual merchandising
  • Ability to build strong relationships with stakeholders across the business


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