Concession Store Manager

4 weeks ago


Sydney, New South Wales, Australia Country Road Group Full time
Mimco Concession Manager

As a Concession Manager at Country Road Group, you will be responsible for driving the financial performance of our concession stores and delivering exceptional customer experiences. This role requires a strong focus on creating a warm and genuine customer service culture, while also building a high-performing team that is empowered to exceed.

Key Responsibilities:
  • Develop and implement strategies to drive sales, profit, and productivity in our concession stores
  • Lead a team of sales associates to deliver exceptional customer service and achieve business objectives
  • Collaborate with other Concession, Floor Managers, and Cluster Managers to achieve business goals
  • Embody our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality
Attributes We're Looking For:
  • A passion for the retail industry and exceptional service skills
  • Proven experience in managing a fast-paced retail or hospitality business
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Experience managing the performance, productivity, training, and development of a large team
  • Operational excellence, experience with stock control and visual merchandising
Why Join Our Team:
  • A competitive remuneration package, including incentives
  • Seasonal product allowances and generous discounts on Country Road, Trenery, Politix, Witchery, and Mimco products
  • Excellent career progression opportunities, including regular training and on-the-job development
  • A genuine, open, and high-performing culture

Mimco is an Australian accessories brand that creates distinctive, on-trend collections defined by iconic design, unexpected details, and sustainable thinking. We're committed to empowering individuals to express their personal style.



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