Digital Transformation Business Analyst

3 weeks ago


Sydney, New South Wales, Australia Public Sector People Full time

We are seeking a highly skilled Business Analyst with 5+ years' experience to lead IT projects for a leading local council in Sydney.

This is an exciting opportunity for someone with a strong understanding of business process modeling and analysis techniques to get involved in a large portfolio of digital projects.

About the Role:
As a Business Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will be responsible for gathering and documenting requirements, conducting process mapping, and preparing comprehensive business cases.

Key Responsibilities:

  • Conduct thorough requirements gathering and analysis to identify business needs and objectives.
  • Develop detailed functional specifications, including use cases, data flows, and process diagrams.
  • Facilitate workshops and meetings with stakeholders to gather input and ensure alignment.
  • Prepare comprehensive business cases and market investigation documents.
  • Assist in testing and quality assurance activities.
  • Document business process changes using clear and concise diagrams.
  • Manage and coordinate digital projects, including website transformations, CMS implementations, and CRM deployments.
  • Collaborate with IT teams, business stakeholders, and external vendors to ensure project success.
  • Stay up-to-date with the latest web development technologies and industry trends.

About You:

  • 5+ years of experience as a Business Analyst in a digital environment.
  • Proven track record in delivering successful digital projects.
  • Strong understanding of business process modeling and analysis techniques.
  • Proficiency in requirements gathering and documentation tools.
  • Experience with digital project management methodologies (e.g., Agile, Waterfall).
  • Excellent communication and interpersonal skills.
  • A passion for innovation and a drive for results.

Preferred Qualifications:

  • Experience with Dynamics 365 functional consulting or development.

Public Sector People is a leading recruitment agency specialising in connecting talented professionals with fulfilling roles within the NSW public sector. We offer a personalised approach, career guidance, and ongoing support to help you thrive in your chosen field.



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