Guest Experience Ambassador

1 day ago

Adelaide, South Australia beBeeGuestExperience Full time

As a Front Office & Guest Services team member, you play a vital role in delivering exceptional guest experiences from arrival to departure.

We are looking for individuals who embody the values of relentless guest obsession and can demonstrate excellent communication skills, professional presentation, and a service-focused personality.

**Your key responsibilities will include:**

  • Greeting, checking-in, and responding to guest requests with precision and care.
  • Providing personalized experiences through initiative-taking and up-selling opportunities.
  • Delivering timely and efficient luggage, messages, and other items within the property.
  • Promoting hotel facilities and services to enhance guest stays.

**To excel in this role, you will need:**

  • Service-oriented mindset and strong interpersonal skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Fluency in English language; additional languages an asset.

**In return, we offer:**

  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A competitive employee benefit card offering discounted rates worldwide.

**Join our team and make a difference**

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