Spa Operations Manager

1 week ago

Brisbane, Queensland, Australia beBeeSpa Full time $100,000 - $120,000

Role Overview:

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We are seeking a Spa Manager to lead the day-to-day operations of our spa, ensuring exceptional guest experiences. Key responsibilities include overseeing staff and guests, reception duties, selling services, and achieving revenue targets.

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Responsibilities:

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  • Manage daily spa operations to deliver 5-star service and meet revenue targets
  • Attend to guest needs and exceed expectations
  • Develop and implement strategies to drive sales growth and improve guest satisfaction
  • Maintain knowledge of spa services, treatments, and retail offerings
  • Stay up-to-date with industry trends and competitor analysis
  • Leverage leadership skills to motivate and develop team members
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Benefits:

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  • Bonus plan
  • Dry cleaning for work clothes
  • Discounts on hotel rooms
  • Best-in-class training opportunities
  • Employee recognition programs
  • Wellbeing and mindfulness programs
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