Store Manager – Wellness Spa

2 weeks ago

Brisbane, Queensland, Australia Siam Spa Full time $60,000 - $80,000 per year

About Us

Siam Spa is a family-run group of wellness clinics offering Thai and remedial massage services across four locations in Brisbane. With a commitment to authenticity, professionalism, and heartfelt care, we are currently undergoing a powerful business transformation — rebuilding our foundations to create long-term sustainability and excellence.

We are seeking an experienced and motivated Store Manager to play a key leadership role in managing operations across our four locations. This role will combine reception duties, staff coordination, operational oversight, and a direct contribution to building systems that support our growing business.

About the Role

As Store Manager, you will oversee day-to-day operations across all stores while providing support in reception, team leadership, and service quality. This is a hands-on position that requires initiative, responsibility, and a genuine passion for wellness.

You will be the connecting point between therapists, management, and customers — ensuring a smooth, high-standard experience for all.

Key Responsibilities


• Lead and support massage therapist teams throughout the day


• Perform reception duties, handle bookings, and manage client enquiries


• Create and manage staff rosters and shift coverage


• Coordinate with Lead Therapists for staff supervision and training


• Ensure store readiness including stock control, room setup, and cleanliness


• Conduct customer service training and uphold guest satisfaction standards


• Assist in onboarding new team members and guiding performance improvement


• Address customer feedback and resolve concerns promptly and professionally


• Participate in key business improvement initiatives and projects from the Director


• Regularly commute between stores (all within a 5-minute driving radius)

About You


• You are a qualified or have worked as Massage or Beauty Therapist (Preferred)


• You have at least 2 years' leadership or supervisory experience


• Strong working knowledge of wellness/spa/clinic or healthcare environments


• Technically capable – confident using computers, Excel, email, documents, and booking systems


• Excellent communicator with a team-first mindset and adaptable attitude


• Passionate about client experience and team development


• Must have own car (we reimburse travel between stores used for work purposes)


• Able to work full-time 40 hours week including weekends


• Strong personal presentation and accountability

Why Work With Us


• You'll play a central role in a growing and evolving business


• Work with a passionate team that values healing, culture, and care


• Be involved in meaningful projects and real change


• Competitive full-time salary based on experience and impact


• Ongoing support from the Director and leadership team


• Opportunities to grow into more senior leadership roles as we expand

How to Apply

Ready to make a meaningful impact?

Click 'Apply' and submit your resume today.

For more information, please contact:

Luke Kelly

  • Spa Sales Manager

    1 week ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    Spa Sales Manager - Luxury Wellness - VirginiaAt Merse Wellness Spa we are redefining wellness and recovery. Our luxurious spa has been designed with a Mediterranean-inspired aesthetic, offering a unique and modern wellness experience like no other. Luxuriate in true serenity and enjoy a wide range of services, from traditional and infrared saunas, magnesium...

  • Spa Sales Manager

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    Spa Sales Manager - Luxury Wellness - VirginiaAt Merse Wellness Spa we are redefining wellness and recovery. Our luxurious spa has been designed with a Mediterranean-inspired aesthetic, offering a unique and modern wellness experience like no other. Luxuriate in true serenity and enjoy a wide range of services, from traditional and infrared saunas, magnesium...

  • Spa Sales Manager

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    Spa Sales Manager - Luxury Wellness - VirginiaAt Merse Wellness Spa we are redefining wellness and recovery. Our luxurious spa has been designed with a Mediterranean-inspired aesthetic, offering a unique and modern wellness experience like no other. Luxuriate in true serenity and enjoy a wide range of services, from traditional and infrared saunas, magnesium...

  • Spa Sales

    1 week ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    OverviewSpa Sales & Operations Manager - VirginiaJoin MERSE as our next Spa Operations & Sales Manager (Virginia).This role leads an enthusiastic team, delivers unforgettable experiences, and supports MERSE Wellness Spa as part of Australia's fastest-growing wellness brand.You'll work closely with an Assistant Spa Manager and receive coaching from your...

  • Spa Sales

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    OverviewSpa Sales & Operations Manager - VirginiaJoin MERSE as our next Spa Operations & Sales Manager (Virginia). This role leads an enthusiastic team, delivers unforgettable experiences, and supports MERSE Wellness Spa as part of Australia's fastest-growing wellness brand. You'll work closely with an Assistant Spa Manager and receive coaching from your...

  • Spa Sales

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time

    OverviewSpa Sales & Operations Manager - VirginiaJoin MERSE as our next Spa Operations & Sales Manager (Virginia). This role leads an enthusiastic team, delivers unforgettable experiences, and supports MERSE Wellness Spa as part of Australia's fastest-growing wellness brand. You'll work closely with an Assistant Spa Manager and receive coaching from your...

  • Spa Receptionist

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time $60,000 - $80,000 per year

    Join Merse Wellness SpaAt Merse Wellness Spa we are redefining wellness and recovery. Our luxurious spa has been designed with a Mediterranean-inspired aesthetic, offering a unique and modern wellness experience like no other. Luxuriate in true serenity and enjoy a wide range of services, from traditional and infrared saunas, magnesium float tanks, cold...

  • Spa Sales

    2 weeks ago

    Brisbane, Queensland, Australia Merse Wellness Spa Full time $90,000 - $120,000 per year

    *Love Wellness? Love Leadership? Ready to Drive Growth?**Join MERSE as our next Spa Operations & Sales Manager (Virginia)***This is more than a management role — it's an opportunity to be the driving force behind MERSE Wellness Spa in Virginia. You'll lead an enthusiastic team, deliver unforgettable experiences, and play a key part in building Australia's...

  • Spa & Wellness Manager

    1 week ago

    Brisbane, Queensland, Australia Marriott International, Inc Full time

    **Job Number** 24070432**Job Category** Spa**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**Company****Heavenly Spa By Westin**A reflection of our commitment to wellness, the Heavenly Spa by Westin allows you to replenish...

  • Day Spa Manager

    5 days ago

    Brisbane, Queensland, Australia Sensaura Day Spa Full time

    Key Responsibilities:- Manage day-to-day operations of the spa, ensuring exceptional service and client satisfaction.- Oversee staff scheduling, training, and performance management to create a positive and productive work environment.- Develop and implement spa policies and procedures to enhance operational efficiency.- Maintain inventory and supply levels,...