Personal Banking Advisor

3 days ago


Cairns City, Queensland, Australia Westpac Full time
{"title": "Personal Banking Advisor Role", "description": "About the Role

We are seeking a skilled Personal Banking Advisor to join our team in Cairns, QLD. As a key customer-facing position, you will be responsible for providing exceptional service to our customers, helping them with their everyday banking needs, and identifying opportunities to grow their financial well-being.

Key Responsibilities
  • Provide quality conversations with customers to understand their financial goals and needs
  • Help customers with transactional and savings banking needs, referring them to specialists when required
  • Proactively contact existing customers via phone or email to offer personalized support
What We Offer

As a Personal Banking Advisor at Westpac, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive remuneration, ongoing training and development, and a range of benefits to support your career growth and well-being.

Requirements

To be successful in this role, you will need to have some experience in customer service, particularly in a sales environment. You will also need to be confident in building relationships and managing them for the long-term. Business or financial knowledge is an advantage, but not essential.

Work Environment

We pride ourselves on creating a culture that values diversity, flexibility, and inclusion. Our workplaces, branches, products, and services are designed to be accessible and inclusive for everyone.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}

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