Career Development Representative

4 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $70,000 - $100,000
Job Description

Unlock your potential in a dynamic organisation with unlimited access to online learning courses and a focus on career growth. This role is ideal for customer service professionals seeking to enhance their skills.

  • Career progression into leadership roles, training positions or account management
  • Access to free training courses to improve your skills
  • A sociable work environment with regular events
  • Blended work arrangements including flexibility to work from home
  • An option to participate in a self-funded leave scheme

Your responsibilities will include:

  • Providing exceptional customer service through phone and email interactions
  • Offering general superannuation and investment knowledge to clients
  • Collaborating with other teams across the business
  • Maintaining client accounts and updating records
  • Facilitating transactions and providing support
  • Utilising effective problem-solving and time management skills
  • Preparing reports and documentation
Required Skills and Qualifications

To succeed in this role you'll need:

  • Excellent communication and telephone manner
  • 6-12 months of experience in a customer service role within banking or insurance
  • General knowledge of superannuation, investments or wealth gained from working in a financial services organisation
  • The ability to build strong relationships with customers and clients

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