
Administrative Support Officer
3 days ago
We are seeking an individual to fill the role of Administration Support Officer.
The successful candidate will report into the National Business Manager and be responsible for providing administrative support to the Retail Sales team.
**Key Responsibilities:**
- Assist in the timely execution of credit claims process, including promotional claims.
- Dispute claims with claim originators as required and agreed with relevant business managers.
- Collaborate with business managers to review past promotions and make recommendations for future plans to optimise profitability, volume share and customer relationships.
- Support with timely and accurate data entry of promotional plans, including submission of paperwork to customers and entry of promotional details in systems.
- Liaise with demand and account teams to ensure sufficient stock is available for forward-planned promotions.
- Liaise with external accounts and internal functions to monitor daily orders and manage MLOR requests.
- Coordinate, consolidate and complete NPD information/forms for retailers and wholesalers.
**Required Skills and Qualifications:**
- Qualifications and/or relevant training/experience in administrative tasks.
- A minimum of 3 years' experience in a similar role.
- Exposure or experience within the FMCG industry.
- Knowledge of administrative systems and tasks.
- Understanding of claims and basic administrative tasks.
- Good time management and organisational skills.
- Proficient use of Microsoft Word, Excel and Outlook.
- Excellent communication skills, results focus and team orientation.
- Flexibility to handle a range of tasks with changing priorities.
This is a rare opportunity to work in a reputable family business with great opportunities for personal growth and development.
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