
Medical Support Administrator
6 days ago
**Job Opportunity:** Medical Support Administrator
The successful candidate will work as the primary support staff for our medical professionals, providing exceptional service to patients and their families. This is a permanent, full-time position in a dynamic and supportive team environment.
**Key Responsibilities:**
- Welcoming patients, collecting and entering personal details, completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments, organise day lists for consultant
- Prep consult rooms and paperwork for each clinical session
- Answering telephone calls and responding to enquiries
- Communicate fee schedules and enter/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversight of wait room and respond to patient queries
- Discharge procedures and paperwork
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Ad-hoc administration/correspondence duties
**Required Skills and Qualifications:**
- Experience in a similar role in Day Oncology/Haematology would be highly advantageous
- Medical Specialist secretarial experience highly advantageous
- Practice Management / Senior Administration experience
- PA/EA to surgeon/specialist experience
- Practice management qualifications
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
**Benefits:**
This is a rewarding career opportunity that offers professional growth and development. The successful candidate will have the chance to contribute to a dynamic team and make a positive impact on patients' lives.
**What We Offer:
- A supportive and collaborative work environment
- Ongoing training and professional development opportunities
- A competitive salary package
- A range of employee benefits and perks
**How to Apply:*
Submit your application by [insert contact details]. We look forward to hearing from you
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