Insurance Claims Professional
2 weeks ago
We are seeking an Insurance Claims Professional to join our team. As a key member of our Risk Services department, you will be responsible for handling incoming claims and providing exceptional customer service to our members.
This is a fantastic opportunity for individuals who are passionate about delivering outstanding results in a fast-paced environment. If you have a strong background in insurance and excellent communication skills, we encourage you to apply.
About the RoleThe Insurance Claims Professional will be responsible for:
- Processing claims and ensuring all necessary information is taken
- Acknowledging receipt of claims and service enquiries
- Resolving member complaints in a timely and professional manner
- Working closely with Risk Services Executives to provide exceptional service to members
- Task allocation for all new business and renewals
You will be working in a dynamic team environment, using various software and computer systems to manage multiple tasks within set timeframes and meet deadlines.
RequirementsTo be successful in this role, you will need:
- Call centre or membership service environment experience
- Insurance experience highly desirable but not essential
- Excellent communication skills, both written and verbal
- Ability to work autonomously and within a team
- Knowledge of Microsoft Office suite
We offer a competitive remuneration package, including:
- Ongoing training and development opportunities
- A supportive team environment
- Opportunities for career advancement
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