Claims Consultant

3 weeks ago

Perth, Western Australia Strata Community Insurance Full time
About the Role

As a Claims Consultant, you will:

  • Proactively manage claims end-to-end, analysing policy terms and applying sound judgement.
  • Communicate confidently and empathetically with assessors, builders, brokers, and strata managers.
  • Navigate escalations and high-value decisions with care.
  • Select and coordinate service providers - working with assessors, builders, legal experts, and more.
  • Identify opportunities for continuous improvement to improve claims outcomes.
About You

You're a motivated insurance professional with a strong foundation in claims management. You enjoy solving problems, working with people, and making a real difference in moments that matter.

  • Prior experience managing property claims or loss adjusting.
  • Strata experience would be highly valued but not essential.
  • Clear, professional, and empathetic communication skills.
  • A curious mindset and a drive for continuous improvement.
  • Strong attention to detail and the ability to make sound decisions under pressure.
  • Full working rights in Australia.
What you'll enjoy about working at SCI
  • Flexibility: the cornerstone of how we work from our Perth office.
  • Growth & Learning: Access to learning pathways through ANZIIF, Allianz, and an individual development plan tailored to your personal and professional goals.
  • Leave Benefits: option to purchase extra leave and paid parental leave with superannuation.
  • Financial Safeguards: Salary continuance insurance and salary-sacrifice options.
  • Wellbeing: Employee Assistance Program (EAP) accessible to you and your family to support your overall wellbeing.
Ready to Make a Difference?

If you're excited about managing claims with confidence, collaborating across specialties, and growing your career, we'd love to hear from you.

Apply now and start a fulfilling journey to build a Better, Brighter Strata Community.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service and Administrative
  • Industries
  • Insurance and Financial Services

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