
Insurance Claims Specialist
2 weeks ago
Are you a motivated insurance professional looking for a new challenge? We are seeking an expert in claims management to join our team.
About the RoleAs a Claims Consultant, you will be responsible for proactively managing claims end-to-end. This will involve analysing policy terms and applying sound judgement.
- Key Responsibilities:
- Manage claims from start to finish, ensuring efficient and effective outcomes.
- Analyse policy terms to identify potential issues and apply sound judgement to resolve complex claims.
- Communicate confidently and empathetically with assessors, builders, brokers, and strata managers.
- Navigate escalations and high-value decisions with care.
- Select and coordinate service providers - working with assessors, builders, legal experts, and more.
- Identify opportunities for continuous improvement to improve claims outcomes.
We are looking for a candidate who is a strong communicator with excellent problem-solving skills. You should have a keen eye for detail and be able to work well under pressure.
- Requirements:
- Prior experience managing property claims or loss adjusting is essential.
- Strata experience is highly valued but not essential.
- Clear, professional, and empathetic communication skills.
- A curious mindset and a drive for continuous improvement.
- Strong attention to detail and the ability to make sound decisions under pressure.
- You should have full working rights in Australia.
- Benefits:
- Flexibility: we offer flexible working arrangements.
- Growth & Learning: access to learning pathways through ANZIIF, Allianz, and an individual development plan tailored to your personal and professional goals.
- Leave Benefits: option to purchase extra leave and paid parental leave with superannuation.
- Financial Safeguards: salary continuance insurance and salary-sacrifice options.
- Wellbeing: employee assistance program (EAP) accessible to you and your family to support your overall wellbeing.
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