Heavy Equipment Service Coordinator Specialist
2 weeks ago
Company Overview
">With a rich history spanning almost 100 years as a Caterpillar Dealer, William Adams has established itself as a reputable name in the industry. Together with Caterpillar, we've been dedicated to providing exceptional products and services to our customers across various sectors.
">About Us
">We pride ourselves on being a leader in product support and having a talented team of professionals who share our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.
">Job Description
">As a Service Coordinator within our Dandenong branch, you will play a crucial role in ensuring seamless service delivery to our customers. This challenging front-line position would suit someone looking to further their career as a leader within our team.
">Your Key Responsibilities
">- Booking and scheduling work in progress
- Providing clear, accurate, and timely information for component reconditioning and repairs
- Quotations following inspection work
- Managing invoices to ensure pricing and product/machine component details are clear
- Effectively liaising with other departments to deliver effective solutions
About You
">You will utilise your mechanical trade background and pride yourself on outstanding customer service, as well as your organisational skills. To be successful in this role, you will require:
">- Ability to develop and maintain long-term internal and external relationships
- Excellent organisational skills and the ability to handle several tasks simultaneously
- Operational experience within the heavy mechanical industry
- A strong commitment to safety, health & environment procedures
Why Work with Us?
">Joining the William Adams family, you will feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental, and emotional wellbeing. We offer ongoing career and development opportunities, a competitive salary package of around $60,000-$80,000 per annum, and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers.
">What We Offer
">We provide a supportive and dynamic work environment that encourages growth and development. As a valued member of our team, you can expect:
">- Ongoing training and development opportunities
- A competitive salary package and various benefits
- Access to our Employee Assistance Program and Wellbeing portal
- A collaborative and supportive work environment
Get in Touch
">If you're interested in discussing this opportunity further, please contact David from our Talent Acquisition Team via phone.
">$65,000 - $85,000 per annum
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