Administrative Assistant

6 days ago

Sydney, New South Wales, Australia Therapy and Learning Centre Full time
About Us:

Therapy and Learning Centre is a welcoming and friendly team dedicated to helping children fulfil their potential. We provide occupational therapy and physiotherapy to children from ages 0-18 years.

About You:

  • Certificate in Administration or equivalent experience
  • Working with Children's Check
  • National Drivers License and Own transport
  • National Police Check
  • Level 2 First Aid and CPR Certificate

Job Summary:

The Practice Administrator will provide administrative support services to clients, contractors, and employees of TLC. They will establish and maintain positive relationships with clients, external stakeholders, and all staff and management at TLC.

Key Responsibilities:

  • Daily mail management, opening, forwarding, posting, and filing as required.
  • Emails and phone calls.
  • File management, including filing, faxing, hard/electronic file creation, archiving.
  • Development of resources as required.
  • Document management, printing, posting, and filing support for Director and Clinicians.
  • Light cleaning and tidying duties as required.

Client Services:

  • Reception duties, including meeting and greeting clients.
  • Answering the phone and responding to client queries.
  • Managing client database and client hard/electronic files.
  • Taking payments and emailing invoices.

Account Management:

  • Inputting data into practice management software.
  • Responsibility for client billing activity and queries.
  • Generating and distributing required practice management reports.
  • Managing third-party payment portals, including NDIS and Medicare.

Finance:

  • Management of petty cash.
  • Banking and bank reconciliation activity.
  • Organisation of receipts and invoices.

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