Front Office Leadership Role

5 days ago

Alice Springs, Northern Territory, Australia beBeeLeadership Full time $66,000 - $85,000
Hotel Operations Manager

As a key member of our team, you will be responsible for ensuring the efficient and profitable operation of hotel reception.

The ideal candidate will have extensive experience in hotel operations management and strong leadership skills to motivate and guide front office staff.

  • Develop and maintain service procedures and standards to ensure guest satisfaction and profitability.
  • Provide leadership during shift hours and co-ordinate front office activities.
  • Assign duties and shifts to workers and observe performances to ensure adherence to hotel policies and operating procedures.
Requirements:
  • Hospitality qualification or equivalent.
  • Extensive experience in hotel operations management.
  • Financial competency skills.
  • Strong communication and customer service skills.
  • Ability to build and maintain relationships with customers and staff.
Benefits:
  • Flexible working arrangements.
  • Staff benefits and discounts on food and beverages.
  • Meals provided while on eligible shifts.
  • Uniforms are provided and laundered.
  • Professional development and career advancement opportunities.

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