Senior Case Manager

4 weeks ago


Melbourne, Victoria, Australia Gallagher Full time
About the Role

As a Senior Case Manager at Gallagher, you will be responsible for working closely with injured workers to assist in the processing of their Workers Compensation claims.

You will provide crucial support to injured workers, employers, and treating healthcare providers to ensure the correct and timely processing of reimbursement of treatment costs.

Your responsibilities will include:

  • Managing and processing claims for injured workers
  • Reviewing and approving requests for medical treatment
  • Ensuring accurate documentation for weekly wage payments
  • Administration tasks such as invoicing and contact note management
  • Facilitating communication between internal and external stakeholders

__You will have the opportunity to make a real impact in the lives of injured workers and contribute to the success of our team at Gallagher.__

What We're Looking For

  • Previous experience in customer service-based roles, particularly in employment services, rehabilitation, mental health, social work, or health and safety
  • Tertiary study in allied health, psychology, social work, or similar disciplines
  • Strong communication and interpersonal skills, with the ability to learn and use systems and databases

About Gallagher

We offer a collaborative working environment, flexible work arrangements, and opportunities for ongoing education and development. Our team is dedicated to supporting the wellbeing of our staff, and we provide a range of benefits and programs to promote work-life balance and career growth.



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