Senior Case Manager

1 month ago


Melbourne, Victoria, Australia Gallagher Bassett Full time

About the Role

Gallagher Bassett is seeking a highly skilled Senior Case Manager to join our team. As a Senior Case Manager, you will play a critical role in supporting injured workers to return to work and achieve a successful recovery.

Key Responsibilities

  • Manage and process claims for injured workers, ensuring timely and accurate reimbursement of medical expenses.
  • Review and approve requests for medical treatment, ensuring that injured workers receive the necessary care and support.
  • Collaborate with internal and external stakeholders, including employers, treating healthcare providers, and occupational rehabilitation services, to facilitate a sustainable return to work and life for injured workers.
  • Utilize claims management systems and databases to record and review claims information, ensuring accuracy and privacy.
  • Participate in case conferences and implement strategies for effective cost management on claims.

About You

We are looking for a highly motivated and experienced Senior Case Manager who possesses excellent communication and interpersonal skills, as well as strong administrative and organizational abilities. You will have a tertiary qualification in a relevant field, such as allied health, psychology, or social work, and previous experience in a customer service-based role, particularly in fields related to employment services, rehabilitation, mental health, or health and safety.

What We Offer

  • A competitive salary and benefits package, including attractive remuneration packaging and flexible work arrangements.
  • A dedicated learning and capability program, with a tailored training program to support your success.
  • A collaborative and supportive working environment, with opportunities for ongoing education and development, as well as career progression.
  • A commitment to your wellbeing, through our peer support program, corporate health insurance discounts, and wellness programs.

How to Apply

If you are a motivated and experienced Senior Case Manager looking for a new challenge, please submit your application today. We look forward to hearing from you.



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