Employment Coach

4 weeks ago


Toowong, Queensland, Australia Help Enterprises Full time
About Us

Help Enterprises is a Queensland-based social enterprise dedicated to empowering individuals with disability to lead fulfilling and independent lives. With over 50 years of experience, we've developed a comprehensive network of services to provide people with disability the support they need to thrive.

Our Mission

We strive to create an environment where employees openly embrace our mission and vision, and can live our values every day. As a valued member of our team, we're committed to looking after you, by offering some great benefits including:

  • Excellent salary sacrificing benefits Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expenses
  • A supportive work environment which values your personal and professional life, ensuring a perfect work-life balance
  • Recognition of loyalty through our Service Award Program
  • Free counselling sessions through our Employee Assistance Program (EAP)
  • The opportunity to make a difference in the lives of people with disability.
About the Opportunity

We're seeking empathetic individuals, who are passionate and committed to supporting jobseekers to regain employment. As an Employment Coach, you'll develop individually tailored plans to assist and support our jobseekers to gain successful, meaningful and sustainable employment or education.

Your Key Responsibilities

Some of your key responsibilities will include:

  • Actively promoting and placing jobseekers into employment vacancies and opportunities appropriate to their abilities and interests
  • Creating interview and job opportunities for clients via marketing activities with employers
  • Providing advice, guidance and assistance to job seekers on resume development, job applications, job hunting and interview techniques
  • Supporting the wider team to drive performance and achieve sustainable employment outcomes for jobseekers
  • Ensuring government standards and contractual obligations are met within the site
About You

We're looking for motivated and value-driven individuals to join our Employment & Training division as an Employment Coach. Your care and dedication to each jobseeker will be evident by the hard work you put in:

  • Prior Employment Services experience will be highly regarded, but not essential
  • Strong customer service and reverse marketing, sales or cold calling experience
  • Demonstrated ability working towards targets and KPIs
  • Strong communication and interpersonal skills
  • Problem solving and conflict resolution
  • Strong administration and computer skills – ability to learn technical systems
  • Resilient in nature and ability to thrive in a continuously changing environment
How to Apply

If you're looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.

As part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.

If you would like to learn more about working for us or what we do, we encourage you to visit our website or follow us on LinkedIn.


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