Unlocking Successful Outcomes: Support Coordinator Role

1 week ago

Council of the City of Ryde, Australia beBeeDisability Full time $71,000 - $91,000

Key to unlocking successful outcomes for individuals with disabilities is a comprehensive support system that empowers them to achieve their goals.

Job Overview

This role involves assisting clients in navigating the National Disability Insurance Scheme (NDIS) process, ensuring they have access to necessary supports and resources.

  • The ideal candidate will possess excellent communication skills, enabling effective collaboration with clients, families, and support networks.
  • A strong understanding of the NDIS framework, combined with a passion for delivering high-quality services, is essential for success in this position.
Responsibilities
  • Assist clients with NDIS applications, reviews, and associated documentation to ensure seamless funding processes.
  • Work closely with clients to understand their personal goals, needs, and aspirations, developing tailored support plans that foster choice and control.
  • Develop and implement client-centric support strategies that promote independence, skill development, and social connection.
  • Manage new client intakes, including collecting essential documentation and conducting risk assessments.
  • Advocate for participants' rights, ensuring their voices are heard within the NDIS system.
  • Facilitate access to suitable services by identifying, connecting, and coordinating with relevant service providers.
  • Provide ongoing client management, monitoring progress toward goals and adjusting support plans as needed.
  • Maintain accurate and up-to-date records, reports, and documentation in accordance with NDIS guidelines.
  • Collaborate with allied health professionals, community organizations, and government agencies to create a supportive environment for participants.
  • Educate participants, families, and support networks on the NDIS process and available services, empowering them to navigate the system confidently.
Requirements
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and collaboratively as part of a team.
  • Highly organized and able to manage multiple priorities.
  • Passion for delivering exceptional customer service and making a positive impact on people's lives.

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