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Data Center Asset Management Specialist
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Position Overview
As a Microsoft Data Center Inventory & Asset Technician (DIAT), your role will involve conducting cycle audits, managing incoming and outgoing shipments, and meticulously documenting all delivery activities. This position offers an excellent opportunity to enhance your expertise in inventory management principles, warranty processing, and the secure destruction of data-bearing devices, while also advancing your professional journey.
About Microsoft Cloud Operations & Innovation
Our team at Microsoft Cloud Operations & Innovation (CO+I) is essential in delivering the foundational infrastructure and technologies that support our cloud services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is dedicated to fostering the personal and professional growth of its employees, providing training opportunities, Career Rotation Programs, and Diversity & Inclusion initiatives.
Our infrastructure consists of a vast global network of over 200 Data Centers across 32 countries, housing millions of servers. We are supported by a team of experts committed to providing services to more than 1 billion customers and 20 million businesses worldwide.
With a strong focus on environmental sustainability and operational optimization, we continually adapt to meet the evolving demands of the business, solidifying Microsoft’s position as a leading cloud provider.
Our Mission
At Microsoft, our mission is to empower every individual and organization on the planet to achieve more. We embrace a growth mindset, innovate to empower others, and collaborate to achieve our shared objectives. Our values of respect, integrity, and accountability shape a culture of inclusion where everyone can thrive.
Required Qualifications
- High School Diploma and a minimum of 1 year of experience in warehouse or supply chain operations within an IT environment, inventory management, retail, or related fields, or equivalent experience.
- Willingness to work shifts, including non-standard hours such as evenings, nights, weekends, and holidays.
Background Check Requirements
Candidates must meet Microsoft, customer, and/or government security screening requirements. This includes:
- Passing the Microsoft Cloud background check upon hire and every two years thereafter.
- Verification of Australian Citizenship to comply with federal government security requirements.
- Potential for enhanced background checks through the Australian Government Security Vetting Agency.
Preferred Qualifications
- 2+ years of experience in warehouse or supply chain operations within an IT environment, logistics, or operating heavy-load movement equipment (e.g., forklifts, pallet jacks) for a large organization, or equivalent experience.
Key Responsibilities
- Execute assigned tasks and escalate issues during high-volume operations or critical situations.
- Collaborate with suppliers to initiate warranty claims and process defective vendor hardware, ensuring compliance with Service Level Agreements (SLAs).
- Utilize process knowledge and sound judgment to complete tasks with minimal supervision.
- Maintain accurate and up-to-date information within various inventory management systems.
- Ensure thorough physical inventory tracking and staging.
- Assist in reconciling and reporting inventory discrepancies.
- Carry out the destruction of data-bearing devices in accordance with SLAs and Microsoft policies.
- Notify management of stock shortages and escalate issues as necessary.
- Adhere to security and data management policies.
- Exemplify Microsoft’s culture and values.
Benefits
Benefits and perks may vary based on employment type and location, and may include:
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investment opportunities
- Generous parental leave
- Flexible time off
- Community engagement programs
- Networking and connection opportunities
