Data Center Operations Trainee

4 weeks ago

Sydney, New South Wales, Australia Amazon Full time

Data Center Operations Trainee

The Data Center Operations Trainee will be responsible for ensuring the smooth operation of Amazon's data centers, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.

This position is for a 6-month fixed-term hire with a possibility to become a full-time role.

Key Responsibilities:

  • Assist the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
  • Maintain performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
  • Generate Change Management requests and Incident Management tickets for DCEO as directed.
  • Learn and contribute to documentation relevant to business and facility operations.
  • Assist with the installation of racks and the provision of power/cooling within its constraints.
  • Be involved with the routine maintenance and emergency services on a variety of critical systems, such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
  • Assist and learn about the design, implementation, commissioning, and build-out of new facilities.
  • Assist with the management of facility assets and the provision of infrastructure and inventory asset management as directed.
  • May participate in Construction and Operational Meetings as required.
  • Assist with Work Order compliance and review of contractual SLAs.
  • Interface with Infra Ops teams for day-to-day operational requirements.
  • Assist in the resolution of any infrastructure engineering or services issue.
  • Deliver exceptional customer service and satisfaction.
  • Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.

Requirements:

  • Interest in maintenance of a data center or critical space facility.
  • Strong verbal and written communication skills.
  • Strong leadership and organizational skills.
  • Strong attention to detail.
  • Facilities Management mindset.
  • Ability to prioritize in complex, fast-paced environments.
  • Physical Security protocol awareness.
  • Computer literate, confident with Office Suite.
  • This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health and safety guidelines.

Preferred Qualifications:

  • Degree or Technical (Military/Trade School) Degree Cert IV and relevant experience.
  • Data Center Engineering/Operations Experience.
  • Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.

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