
Automotive Warranty Expert
6 hours ago
We are seeking a highly skilled and experienced professional to join our team as an Automotive Warranty Expert. As a key member of our organization, you will be responsible for managing customer warranty claims and providing exceptional support to our clients.
About the Role:- Manage customer warranty claims from initiation to resolution, ensuring timely and efficient processing.
- Act as a trusted advisor to customers, providing clear guidance and explanations throughout the warranty process.
- Liaise with internal teams, including workshop personnel, to ensure seamless communication and coordinated efforts.
- Minimum 2-3 years of experience in customer service and/or servicing & repair management, or equivalent experience in the automotive industry with basic mechanical knowledge.
- Excellent communication skills, with the ability to explain complex technical information in a clear and concise manner.
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
- Flexibility to adapt to new technologies and processes, with a willingness to learn and grow.
- Competitive salary and benefits package, commensurate with experience.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
We are committed to providing our employees with a positive and inclusive work environment, where they can thrive and reach their full potential. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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