Senior Customer Solution Strategist

4 days ago

Brisbane, Queensland, Australia beBeeExperience Full time

Customer Experience Leader

The role will drive the customer solution strategy at one of our premier Brisbane commercial assets, reporting directly to the General Manager. The Customer Solutions Manager will be responsible for leading tenant engagement and service delivery teams across GPT's national operations.

  • This key role requires a strong customer focus, with the ability to deliver exceptional experiences through seamless services, events, and innovative customer initiatives.
  • The ideal candidate will have a minimum of 4 years of experience in customer service, placemaking, marketing, or events management.
  • They will possess excellent communication skills, creative thinking, and problem-solving abilities, as well as a proactive approach to delivering key initiatives.

What makes you stand out

Excellent opportunities for career growth and professional development, with a dedicated Learning & Development Team committed to your growth.

A comprehensive wellbeing program and market-leading policies and support tailored to diverse needs.

Flexible working arrangements and generous leave options.

Market-leading parental leave benefits including 22 weeks paid leave for either carer and childcare allowance once you return to work.

We value our people

Our inclusive workplace culture welcomes applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability, and people of diverse ages, cultures, and backgrounds.

The role

Working closely with the Operations team to ensure daily reviews of all open TWRs are conducted to achieve a timely closure.

Leading the Concierge Teams, aligning standards with the building / precinct's vision and driving customer satisfaction.

Delivering exceptional customer experiences every day, striving to continuously enhance service performance and improve the customer journey to offer seamless experiences.

Key responsibilities include

  • Acting as the property's Service Ambassador, the primary contact for all customer activities and tenant related queries.
  • Assisting with the formulation and management of the Customer Engagement Program budget.
  • Overseeing space curation, developing and strengthening relationships with external partners, and ensuring visitors and tenants receive a positive and consistent experience.

  • AI Solutions Strategist

    3 days ago

    Brisbane, Queensland, Australia beBeeArtificialintelligence Full time $140,000 - $160,000

    AI Solutions StrategistWe are seeking a results-driven AI Solutions Strategist to drive the development and delivery of impactful AI-powered products that deliver tangible value to the community.You will define the vision for AI solutions, prioritize features, and ensure the delivery of user-focused, high-quality products that meet business...

  • Senior Asset Strategist

    4 days ago

    Brisbane, Queensland, Australia beBeeStrategist Full time $120,000 - $150,000

    Job Title: Senior Asset StrategistThis is a full-time permanent role based in our head office.About the Role:We are seeking an experienced Senior Asset Strategist to lead operational readiness activities, including maintenance strategy development and spares assessments.The successful candidate will develop preventative maintenance plans and procedures for...

  • Senior Financial Strategist

    3 days ago

    Brisbane, Queensland, Australia beBeeStrategist Full time $120,000 - $150,000

    Job Opportunity: Senior Financial StrategistThe company is seeking an experienced Senior Financial Strategist to join the Strategy and Finance Group.This role plays a critical part in shaping financial strategy and influencing key decisions. Key responsibilities include:Leading budgeting and forecasting for more than 20 cost centres, guiding the company's...

  • Senior Strategist for Business Development

    4 days ago

    Brisbane, Queensland, Australia beBeeBusiness Full time $95,000 - $155,000

    As a Senior Strategist for Business Development, you will drive growth initiatives and spearhead the promotion of spatial information products and services. This role involves managing video production, organizing industry presentations, facilitating event channels, and engaging stakeholders to ensure effective promotion of spatial services and the spatial...

  • Senior Investment Strategist

    4 weeks ago

    Brisbane, Queensland, Australia ClearCompany Full time

    - First year OTE $270k +- Leads Provided- Monday to Friday ONLY- 3 min walk to public transportThe CompanyFor over 20 years, this business has been a trusted leader in the real estate investment market, earning the respect of clients and industry professionals alike. As they continue to expand, they are now looking for a passionate and experienced Senior...

  • Senior Data Strategist

    9 hours ago

    Brisbane, Queensland, Australia beBeeDataStrategist Full time $122,235 - $129,811

    Job Title: Senior Data StrategistThis position is a 10-month non-ongoing role that will support the Legal Metrology Branch on the Trade Measurement Activity and Reporting System Phase 4 Enhancement Project.

  • Customer Retention Strategist

    4 days ago

    Brisbane, Queensland, Australia beBeeRetention Full time $80,000 - $120,000

    Role Overview:We are seeking a skilled Customer Retention Strategist to join our team. As a Senior CRM Specialist, you will play a critical role in enhancing customer retention rates and maximizing lifetime value.Main Responsibilities:Develop and execute customer lifecycle programs aligned with business objectives.Manage end-to-end campaign development,...

  • Senior ICT Strategist

    3 days ago

    Brisbane, Queensland, Australia beBeeStrategist Full time

    Senior ICT Strategist RequiredJob Overview:The role of Senior ICT Strategist involves leading the development and implementation of strategic plans for ICT delivery, driving digital transformation in a complex healthcare context.Key Responsibilities:Developing and executing comprehensive ICT strategies to support infrastructure uplift and project management...

  • Senior Financial Strategist

    4 days ago

    Brisbane, Queensland, Australia beBeeFinancial Full time $250,000 - $280,000

    As a Senior Financial Strategist, you will oversee the financial management of asset management operations. This involves structuring and administering specialist financing solutions across various industries and asset classes.This role requires partnering with other functional heads in Sales, Risk, Asset Management and Product to ensure efficient business...

  • Senior Economic Strategist

    3 days ago

    Brisbane, Queensland, Australia beBeeEconomic Full time $120,000 - $180,000

    Job Title: Senior Economic StrategistWe are seeking a highly skilled and experienced economist to lead our economic strategy team. As a key member of our division, you will play a crucial role in shaping Queensland's economic future by delivering expert policy advice and driving innovative solutions.Key Responsibilities:Lead the development and...