Chief Consumer Experience Designer

6 days ago

Sydney, New South Wales, Australia beBeeDesigner Full time $100,000 - $150,000

Consumer Facing Team Overview:

We spearhead the creation of unparalleled travel experiences across diverse accommodations, reviews, and content localization. Our mission is to craft a cutting-edge booking platform prioritizing choice, value, user-friendliness, and personalization for our customers.

The Chief Consumer Experience Designer at Agoda:

  • Define and oversee the scope of work for your team, allocating tasks effectively among designers.
  • Develop and execute design strategies for complex initiatives, fostering growth in design leadership.
  • Promote alignment between design and business objectives through core product initiatives driven by the design or product team.
  • Ensure seamless execution by your team, surfacing questions, bottlenecks, dependencies, and conflicts with stakeholders as needed.
  • Maintain and implement an efficient design process.
  • Build a high-performing team, hiring designers to fill open positions and nurturing a positive culture.
  • Coach and mentor direct reports to enhance competencies and career prospects.
  • Lead projects to establish a clear medium to long-term vision, including milestones and short-term actions; develop the design organization as part of the company's broader strategy.
  • Represent the team to leadership: ensure priorities are understood, advocate for the team, and highlight challenges.
  • Collaborate with a design leadership team to shape management practices and mentor other design leaders.

Sought-after qualities in design leaders:

  • Effective communication of ideas and design solutions.
  • Providing constructive feedback with kindness and candor.
  • Tolerance for ambiguity and a healthy curiosity.
  • Translating quantitative and qualitative insights into design decisions.
  • Contributing to our company culture: motivation, optimism, quality, integrity.

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