Chief Technical Operations Specialist

3 weeks ago


Brisbane, Queensland, Australia Hansen Technologies Full time
About the Role

We are seeking a skilled Chief Technical Operations Specialist to join our next generation utilities billing software division based in Brisbane. This is a key role in driving success as part of an onsite team, responsible for the implementation and ongoing support of billing, meter asset management and meter data management solutions for our Brisbane-based client, Australia's largest wholly government-owned electricity company.

About You

A proven track record of 5 years or more in technical roles, with large-scale commercial clients. You are passionate about delivering exceptional service and creating impact for clients through impeccable service delivery. You will also have:

  • Exceptional knowledge of Unix/Linux platforms.
  • Experience in Java, Bash, and Perl scripting.
  • Expertise in API and adapter development (including REST and SOAP web services).
  • Experience with source code and build management tools (preferably GIT, SVN, ANT, Maven, Jenkins, BitBucket).
Key Responsibilities
  • Collaborating with clients to gather and document requirements; identifying business processes, interface formats, and data associated with developing technical solutions.
  • Designing and developing production customizations, configuration changes, reports, interfaces, and scripts, including deployment into testing and production environments.
  • Maintaining adherence to processes and standards for updates and configuration changes in supported client environments and systems.
  • Monitoring and delivering key system processes, contracted SLA, and performance targets for the client in a fully SaaS-based solution.
  • Working with software architects and business analysts to ensure technical requirements accurately reflect business use cases and are reconciled with each other.
  • Providing technical expertise to support product configuration, data migration, acceptance testing, product integration, and incident resolution processes.
Benefits and Perks

Enjoy a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our benefit package includes attractive remuneration and perks that we will discuss during the selection process.



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