Lead Product Design Director for Global Payments Platform

4 hours ago

Sydney, New South Wales, Australia Airwallex Full time

Airwallex, a pioneering unified payments and financial platform for global businesses, seeks an exceptional Lead Product Design Director to spearhead our product design efforts. With a team of over 1,500 innovators across 20+ offices worldwide, we empower over 100,000 businesses with fully integrated solutions.

**About Us**

We are proud to be valued at US$5.6 billion and backed by world-leading investors. Our journey has been marked by rapid growth, and we're now poised to lead the charge in building the global payments and financial platform of the future.

**The Role**

We're looking for a seasoned UX/Product designer with 8+ years of experience, including 4+ years in a leadership role managing designers. As our Lead Product Design Director, you will develop an in-depth understanding of domain knowledge across platform products and have enough expertise to link the dots.

**Key Responsibilities**

* Develop innovative design solutions that shape key customer experiences* Work with cross-functional teams to understand user needs and translate findings into simple yet engaging user experiences* Navigate through ambiguity and operate with business acumen to help achieve product market fit* Lead a team of product designers, providing mentorship and coaching designers regularly* Oversee the end-to-end user experience designs of your team across desktop, mobile web, and app* Proactively establish and evolve our design system and guidelines to ensure effective support, consistency, and high quality* Build a robust design team and design culture within the organization by mentoring designers and promoting user-centered design thinking

**Requirements**

* Strong product logic & first principle thinking* Ability to explore and thrive in ambiguous project contexts* Solid track record of project management and delivery* Outcome-oriented* Financial industry experience is a plus, but intellectual curiosity is essential* Expertise with design tools like Figma with strong visual design sensibility* Analytical and user-focused, able to understand complex problems, analyze data, identify insights, and turn them into simple yet impactful solutions* Master communicator who can articulate design rationale and sell ideas to both technical and non-technical stakeholders* Passion for mentorship and helping designers and teams achieve their full potential

**Salary:** $250,000 - $300,000 per year (based on location and experience)

About Airwallex: We're committed to being an equal opportunity employer. We value diversity and consider candidates based on merit, qualifications, competence, and talent. If you have a disability or special need that requires accommodation, please let us know.

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