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Operations Manager

2 months ago


Melbourne, Victoria, Australia GPT GROUP Full time
About the Role

We are seeking a highly skilled and customer-focused professional to join our team as a Manager, GPT Space&Co. This exciting opportunity will see you manage all operational requirements of our new Space&Co. venue at 181 William Street, providing exceptional customer service and ensuring a positive experience for all visitors.

Key Responsibilities
  • Customer Service: Be the welcoming face and key point of contact for all members and guests, promptly addressing their enquiries and requests.
  • Meeting Room and Workshop Bookings: Effectively manage external meeting room and workshop bookings, ensuring smooth execution on the day and identifying opportunities for upselling and re-booking.
  • Event Coordination: Oversee and manage end-to-end event coordination, in-venue meetings, and upselling services.
  • Sales Support: Support the promotion and upselling of meeting and event services alongside the Sales Manager.
  • Workspace Requirements: Respond to enquiries relating to workspace requirements and complete membership proposals.
  • Venue Maintenance: Coordinate and oversee venue maintenance, in collaboration with the building management team and relevant stakeholders.
  • Financial Management: Manage venue billings and contribute to the overall cost management and financial success of GPT Space&Co.
What We Offer
  • Flexible Working Arrangements: Enjoy flexible working arrangements and generous leave options.
  • Market-Leading Parental Leave Benefits: Experience market-leading parental leave benefits, including 22 weeks paid leave for either carer and childcare allowance once you return to work.
  • Diverse Career Opportunities: Engage in comprehensive Wellbeing programs and benefit from market-leading policies and support tailored to diverse needs.
  • Employee Recognition: Be recognised by peers through nomination awards and take part in our generous Employee Referral Program.
About Us

GPT GROUP is a leading property group, managing $35 billion worth of assets across the country. We value our people and offer a range of benefits and opportunities for growth and development.

We are committed to creating a positive and inclusive workplace culture, embracing people with diverse perspectives, skills, and backgrounds. We welcome applications from First Nations candidates, members of the LGBTQIA+ community, people living with disability, and people of diverse ages, cultures, and backgrounds.