Service Delivery Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $120,000 - $1,135,000

Job Title: Customer Service Team Leader

About the Role:

We are seeking a highly skilled and experienced professional to lead our customer service team. As a key member of our organization, you will be responsible for leading daily operations, responding to customer and co-worker needs, and developing coaching and mentoring your team through performance reviews and on-the-job conversations.

Key Responsibilities:
  • Lead daily operations, ensuring seamless delivery of services
  • Develop, coach, and mentor team members to achieve exceptional results
  • Collaborate with colleagues to resolve customer and co-worker issues
Requirements:
  • Demonstrated experience leading a team in a fast-paced environment
  • Exceptional communication, collaboration, and organizational skills
  • Possession of strong analytical and problem-solving abilities
  • Ability to work effectively in a dynamic team environment
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunities for career advancement

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