Head of Retail Innovation

5 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $120,000 - $180,000
Drive Retail Innovation and Excellence

This is a unique opportunity to build something from the ground up and be part of a collaborative, forward-thinking team driving retail re-invention.

As a senior retail leader, you will own the physical retail strategy end-to-end, from store rollout and team development, to innovative visual merchandising, operations, and commercial performance.

  • Translate our brand into an engaging and immersive retail experience through store design, project management, team recruitment, and grand openings.
  • Drive creative, fresh, and on-brand visual merchandising across all locations.
  • Champion operational excellence with clear processes around inventory, store-level ordering, and fulfillment (click & collect, ship-from-store).
  • Manage and optimise retail P&L, individual store budgets, and performance metrics.
  • Build and inspire a values-led, high-performing retail leadership team and culture.
  • Collaborate closely with cross-functional teams to align store strategy with digital, marketing, merchandising, and supply chain.
  • Ensure compliance, safety, and ethical standards across all physical operations.
  • Embed customer insights and feedback into ongoing retail improvement and innovation.

Key qualifications and skills include:

  • 8+ years of experience in senior retail leadership, ideally with experience launching or scaling store networks in multi-site or national retail environments.
  • Experience in the mattress, bedding, or home/lifestyle category strongly preferred.
  • Strong visual merchandising capability with an eye for creating fresh, engaging, and branded in-store experiences.
  • Experience working in fast-paced, digitally led or DTC businesses (highly advantageous).
  • Strong understanding of omnichannel operations, store fulfillment models, inventory systems, click and collect, and shipments from stores.
  • Experienced with store operations where each location manages its own inventory and ordering.
  • Excellent communicator with strong cross-functional collaboration skills.
  • Comfortable project managing store builds from the ground up – floorplans, timelines, supplier management, and execution.
  • Strong knowledge of store systems, retail merchandising, team management, and sales performance.
  • Confident balancing commercial outcomes with creative execution.
  • Passionate about team culture, store experience, and delivering 'wow' at every touchpoint.

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