Sydney Service Administration Position

5 days ago

Sydney, New South Wales, Australia beBeeAdministration Full time $70,000 - $73,000

Job Title: Service Administrator

About the Role

We are seeking a highly organized and detail-oriented Service Administrator to join our team. The successful candidate will be responsible for ensuring seamless delivery of high-quality services to our clients in Sydney.

Main Responsibilities
  1. High-volume billing of client invoices generated from Simplex products business unit.
  2. Maintaining the Simplex client central inbox and customer service line.
  3. Logging maintenance calls relating to Simplex products business.
  4. Assisting CRM system maintenance and updating sales opportunities.
  5. Allocating parts and pricing materials on invoices.
  6. Processing credits notes and resolving debt disputes.
  7. SUPPORTING SERVICE OPERATIONS TEAM WITH CLIENT INVOICE REQUIREMENTS.
  8. Administering purchase orders for timely supply and receipt of goods and services.
Requirements
  • 1-2 years administration or customer service experience in a fast-paced service environment.
  • Ability to multitask and perform under pressure, with solid communication skills.
  • Prior exposure to high volume billing/invoicing using ERP systems, preferably Pronto.
  • High degree of computer literacy, including Microsoft products.
  • Excellent co-ordination & time management skills.
  • High attention to detail.
  • Accurate data entry skills.
  • Strong customer focus.
  • Ability to work as part of a team and act autonomously.
  • FIRE INDUSTRY EXPERIENCE PREFERRED BUT NOT ESSENTIAL.
What We Offer

The role offers excellent employee perks, parking onsite, and hybrid arrangements post successful induction.

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